VaporBrothers Limited Lifetime Warranty
Use this link to register your Vaporbrothers vaporizer.
All warranty coverage and repairs are handled directly through Vaporbrothers, not VaporWarehouse. Please contact Vaporbrothers for any issues relating to warranty/repair coverage. Whips and other accessories are not covered under the warranty.
Vaporbrothers Box-Style Vaporizer Coverage
For a period of 1 year after the purchase date, Vaporbrothers will repair and return vaporizers at their expense, with no charge to the customer. Between 1 year and 2 years, Vaporbrothers will charge for return shipping. PROOF OF PURCHASE IS REQUIRED FOR UNREGISTERED OWNERS. If you don't have proof of purchase they will charge a flat fee, so be sure to file your receipt in a safe place, or print a new one from our site.
For a period of 2 years after the purchase date, Vaporbrothers will repair and return vaporizers at their expense, with no charge to the customer. No proof of purchase is required for registered owners.
Between 2 and 5 years after purchase, Vaporbrothers will charge a flat fee for all Registered and Unregistered owners. The flat fee covers repair, replacement parts, automatic upgrades, and return shipping.
For VaporBrothers vaporizers with serial number below 27440 or more than 5 years from purchase date:
Vaporbrothers will offer to upgrade or replace your unit for a discount price. Please contact them through their website to inquire about this offer.
Repaired vaporizers are warranted against failure with no charge for an additional 6 months beyond their original warranty period.
If Vaporbrothers determine there is no defect, or that the defect resulted from causes not within the scope of their warranty, then the customer must pay for return shipping. IMPORTANT: TAMPERING VOIDS THIS WARRANTY. If your unit has been modified or tampered with, they will have to refuse service on it for safety reasons. For practical reasons, VB can offer no cash refunds; they can only repair or replace units.
See the VaporBrothers Service Request Page or Contact Them for more information.
For warranty coverage/repair issues, please download the Vaporbrothers Service Request Form.
Vaporbrothers Portable Vaporizer the Dabbler by Vape-Pen Coverage
• Battery Warranty - 1 Year
• Heater Warranty - 90 Days or until used or loaded
• All Other Parts - 90 Days except glassware
Dabbler battery is backed by a 1 year warranty. All other parts are covered for 90 days. Warranty applies to factory defects only. No used parts are covered by the warranty except the battery. If you believe you have a defective product, please contact Vaporbrothers directly.
Before first use, fully charge the Dabbler battery.
Once charged test Dabbler heater without oils.
Once used or loaded, the heater warranty ends. Please use caution loading material into the heater as this may damage the wick or coils.