VaporWarehouse® Terms and Conditions
By ordering on this site you agree to the following terms and conditions:
IMPORTANT NOTICE: Even if we do not collect sales tax from you, you may owe sales tax on your purchase. Unless you live in Alaska, Delaware, Montana, New Hampshire, or Oregon, your state most likely requires purchasers to report and pay tax on all purchases that are not taxed at the time of sale. The tax may be reported and paid on your individual income tax return or by filing a consumer use tax return. For more information, please visit your state's department of revenue website.
VAPORWAREHOUSE COLLECTS SALES TAX in states where we have physical presence (or nexus), including California.
VAPORWAREHOUSE DOES NOT COLLECT SALES TAX in any state NOT listed above because VAPORWAREHOUSE is not required to collect sales or use tax in these states.
FOR OUR TAX-EXEMPT CUSTOMERS:
VAPORWAREHOUSE DOES NOT COLLECT SALES TAX if we have your exemption certificate on file.
VaporWarehouse does not sell electronic cigarettes. None of our devices aerosolize a solution. Regardless, we require our customers to be age 21+.
Age to buy electronic cigarettes: Age verification is required for purchases of electronic cigarettes. The purchaser of any electronic cigarettes must show that they are at least 18 years old (21 years old in CA) at time of delivery.
California Customers: Due to new regulations all vaporizers and some other orders will require an adult signature (21+). CA customers pay 9.5% tax.
Please see our shipping info page for all shipping policies.
We take returns on unused items. The customer is responsible for
paying all shipping costs. Returns must be received in original condition or a full credit will not be issued. A 10% restocking fee may be applied to any return.
Returns must be received within 21 days of order date and include a copy of your original order receipt. No refunds for any returns received after 21 days. Any return after 21 days will receive store credit only.
Because of the nature of the products we sell we cannot take returns on any used item.
Please contact us to discuss the return prior to sending back. You may be eligible to receive a postage paid return label.
Shipping costs are non-refundable. For orders that qualify for free shipping, our cost to ship the order will be deducted from the return.
Please ship returns to: VAPORWAREHOUSE 15507 S. Normandie Ave. #442 Gardena, CA 90247
If an item is damaged or missing from your shipment, you must notify VaporWarehouse within 3 days of receiving the order. We will make every effort to replace the missing or damaged item with the same item or one of equal or more value.
Glass, unfortunately, breaks. We are not responsible for glass breaking due to user error. If your glass arrives broken, please provide photo proof within 3 days of receipt.
Our products are intended for use as aromatherapy devices only. These products are not intended for use
with tobacco or any illegal substances. By ordering you agree that these products are legal for you to
purchase and receive delivery in your state.
By ordering with VaporWarehouse® you confirm that you are at least 18 years of age (21 if in CA) and that this product is legal
for use at the delivery location.
All product warranty and repair issues are the responsibility of the manufacturer, not VaporWarehouse®. Please do not sent product warranty or repairs to VaporWarehouse. Any problems arising after first use, will result in a warranty issue, VaporWarehouse® will only replace unused product.
In most cases, glass and accessories are not covered under manufacturer warranties.
For individual warranty and repair coverage please see the Vendor Warranties link.