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Free shipping on U.S. orders over $199
Discounts on VB apply at checkout

VaporWarehouse® Shipping Info

Free shipping on U.S. orders over $199. Ships by UPS or USPS depending on package size and destination. Discount applied at checkout automatically.

Most in stock orders shipped within 72 hours of placing the order (excludes weekends and holidays).

Estimated Delivery Times

USPS First Class Mail: 2-14 business days (delivery time is NOT guaranteed)
USPS Priority Mail: 1-3 business days (delivery time is NOT guaranteed)
USPS Express Mail: 1-2 business days (delivery time IS guaranteed)

UPS Ground: 1-7 business days (delivery time is NOT guaranteed)

All orders are shipped discreetly, via USPS, in a plain brown or USPS box.

Yes, we do ship orders to P.O. and A.F.O. Boxes!
Unless requested, all vaporizers, and certain oversized orders, are shipped USPS with signature required from our warehouse in California. Please contact us immediately after placing your order if you would like the signature waived. If signature is waived and there is a problem with delivery, the customer assumes all responsibility.

VaporWarehouse does not sell electronic cigarettes. None of our devices aerosolize a solution. Regardless, we require our customers to be age 21+.

Age to buy electronic cigarettes: Age verification is required for purchases of electronic cigarettes. The purchaser of any electronic cigarettes must show that they are at least 18 years old (21 years old in CA) at time of delivery.

California Customers: Due to new regulations all vaporizers and some other orders will require an adult signature (21+). CA customers pay the current California tax rate.

Tracking info will be automatically e-mailed once a shipping label has been generated. Please allow up to 48 hours for info to display on the USPS site. If the automated order and/or tracking e-mails were not received, please check your spam filters.

UPS orders: do NOT include Saturday delivery. If you need Saturday delivery, please contact us as extra fees may apply.

USPS Express and Priority Shipping

USPS Express 1-2 Day (aka Priority Express) and Priority 2-3 Day Shipping are available for an extra fee. Please note that it still takes us a day or two (business days) to prepare the order before it is shipped.

USPS only guarantees on-time deliveries for Express Mail. Delivery times for Priority and First Class Mail are not guaranteed.

Delivery time is based on date order ships, not date order is placed. Orders placed on weekends, holidays, or after cut-off time may result in a delay.

International Shipping

Only USPS Priority Mail and First Class shipping are available for all international orders requiring tracking info.

Customer is responsible for all shipping costs, free shipping promotion does not apply to international orders. This includes any VAT taxes, duties or other delivery fees charged by the shipping company or customs in your country.

Delivery Time: 2 to 18 Business Days

We ship to 30 countries including: United States, American Samoa, Australia, Belgium, Canada, Chile, Denmark, Finland, France, Germany, Greece, Hong Kong, Hungary, Iceland, Ireland, Israel, Italy, Japan, Netherlands, New Zealand, Norway, Poland, Portugal, Puerto Rico, Spain, Sweden, Switzerland, United Kingdom, US Minor Outlying Islands, Virgin Islands (U.S.)

Returned Orders

Wholesale customers: All sales are final. Returns are not accepted without prior authorization.

Retail customers: Returns within 90 days must be unused and in sellable condition.

If an order is refused or cannot be delivered the customer is responsible for all shipping costs, including return shipping costs to VaporWarehouse®. 

Customers are responsible for the full shipping costs incurred for both the delivery and return. This includes orders that qualify for Free Shipping, customers will be charged actual shipping rate if order is returned.

If you would like to return your purchase unused, please send it back to us at:
Vaporbrothers, Inc.
15507 S. Normandie Ave. #442
Gardena, CA 90247
(mail-only address)

Domestic & International rates are subject to change without notice.