Two weeks ago my husband and I bought this Vaporbrothers hands free vaporizer with EZ change whip option with cosmetic damage. First of all, what cosmetic damage? Mine honestly has a small scratch UNDERNEATH the vaporizer. Maybe I just lucked out, but it looks perfect. Big thank you to vaporwarehouse on that one.
Most importantly, this vaporizer has changed everything. We used to use bongs with carbon filters or our PAX. Since getting this we haven't even looked at our bongs and only use the PAX if we're traveling. I am impressed with how cool the hits are off of this. I'm used to the PAX which is still good but can be quite hot going down since the oven is so close to your mouth I'm assuming. The Vaporbrothers one feels like room temperature going down and my medical herbs have a nice flavor without the burned taste. We keep the temp knob at the 12 o clock position and that seems to be just right.
As far as Vaporwarehouse goes, I called to ask questions about the product and the guy was totally cool and honest and really helpful. It shipped out the same day and we had it two days later on the opposite coast! They did forget to ship the extra screens we bought, but we called up and they were accountable and apologetic, two days later they were at my door. Great customer service. We all forget stuff now and then on our medical herbs, what's important is how we handle it after the fact, right? :) I feel good about buying it from them, for what it's worth.